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mcajahiba
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Posts: 13
Registered: ‎05-05-2015
Location: Brasil
Views: 256
Message 1 of 5

g480 Dolby dont work in windows 8.1! Pleasee help!

Guys, im desperate! really am! cze i alredy tryied a lot, like lot, tutorials but stil dont work! what i can do? 

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Posts: 2,392
Registered: ‎08-10-2014
Location: IN
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Message 2 of 5

Re: g480 Dolby dont work in windows 8.1! Pleasee help!

Hi Mcajahiba,

 

Welcome to the Forums  

      

As per the query we understood that you are facing issue with dolby not working in your Lenovo G480 laptop.

 

  • Open Device Manager. (Right-click on the Start button and choose Device Manager).
  • Expand the Sound, Video and Games Controllers section.Right Click on the Conexant Smart Audio HD item and choose Uninstall.
  • Still in Device Manager, click on Action>Scan for new Hardware.
  • The Conexant Smart Audio item will re-appear.Right-Click on it and choose update driver.Navigate to d:\drivers\audio.When that's done, close Device Manager.Open File Manager and navigate to D:\drivers\Audio\DolbyGUI and install Dolby Digital plus Advanced Audio.
  • That should get rid of the error message and this version of Dolby Digital plus Advanced Audio should be working as expected.

 

Hope this helps. Do post back if the issue persists!                                                   

 

Best regards,                                                          

 

Ashwin. S



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mcajahiba
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Posts: 13
Registered: ‎05-05-2015
Location: Brasil
Views: 236
Message 3 of 5

Re: g480 Dolby dont work in windows 8.1! Pleasee help!

Ok bro, i will try today and post the feedback with screen shots. Thnks
mcajahiba
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Posts: 13
Registered: ‎05-05-2015
Location: Brasil
Views: 226
Message 4 of 5

Re: g480 Dolby dont work in windows 8.1! Pleasee help!

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Social Support Agent
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Posts: 2,392
Registered: ‎08-10-2014
Location: IN
Views: 218
Message 5 of 5

Re: g480 Dolby dont work in windows 8.1! Pleasee help!

Hi Mcajahiba,

 

Try to reinstall the audio driver and check fo the issue.

 

Click here for the audio driver.

 

Hope this helps. Do post back if the issue persists!                                                   

 

Best regards,                                                          

 

Ashwin. S



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