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ratcheson
Paper Tape
Posts: 1
Registered: ‎04-09-2015
Location: texas
Views: 1,130
Message 1 of 2

g50-45 recovery disks onekey does not work

My g50-45 windows partition got hosed.  I tried the onekey recovery to create installation disks but it goes into a loop and says it cannot create the recovery disks then tries to restart and do the same thing over and over. 

I've searched the lenovo site and forums but cannot find out how to get the recovery disks nor how or who to contact to get replacement .iso's . 

 

My question is simple.. How to get a  windows 8.1 recovery disks for my laptop manufactured 10/14, purchased 11/14?

 

Thanks,

Richard

SeniorGuru
Posts: 2,383
Registered: ‎11-07-2014
Location: US
Views: 1,099
Message 2 of 2

Re: g50-45 recovery disks onekey does not work

Contact Lenovo Support directly (by phone) to purchase DVD recovery disks for your computer. As an alternative, install OS from retail purchased disk drive as "clean install" if recovery disks are not available.

Also - you may want to run a drive fitness test to determine if it has hardware issues.

Good luck.

I do not work for Lenovo, I only provide suggestions based on my personal willingness to help others. All advice and comments are based on my experience, and do not reflect Lenovo policy, terms or conditions.

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