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Agin
Paper Tape
Posts: 3
Registered: ‎09-29-2017
Location: IN
Views: 808
Message 1 of 5

g50-80 touch pad and key pad working strange

Hi All,

 

Recntly am facing some kypad issue. earlier my laptop was printing letter 'e' without typing 'e' whnvr, i open anything, at that time, touchpad won't work. if we press esc, it will allow.

 

Today onwards, keypad is not taking the input 'e'. Hnc am forced to copy 'e' from any page and paste whrvr it rquired.

 

Could somon pls help to fix this issue

 

Thanks,

Agin

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 766
Message 2 of 5

Re: g50-80 touch pad and key pad working strange

Hello Agin

Thanks for using the Lenovo forums.


Usually, a static discharge may be able to help with keyboard issues.

 

Try a static discharge for this, it may help to resolve the issue or at least get rid of any built up static on the motherboard.

(If the battery is internal, please just skip the remove/replace battery steps.)
1. Turn the unit off
2. Remove the battery and the Mains adapter
3. Press and hold the front power button for 30 seconds
4. Replace the battery and the Mains adapter
5. Turn the unit on as normal

Hope this helps, let us know how you get on.


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Pesszimistának lenni a legjobb, vagy igazad van, vagy kellemesen meglepődsz...
Agin
Paper Tape
Posts: 3
Registered: ‎09-29-2017
Location: IN
Views: 756
Message 3 of 5

Re: g50-80 touch pad and key pad working strange

Thanks it works!!! Just drained out the battery and charged it agian..Now started, and not showing the old symptoms!!!

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 734
Message 4 of 5

Re: g50-80 touch pad and key pad working strange

Fantastic!

 

Thanks for letting us know of the update, glad to hear the unit works and the problem is gone for now.

 

Hope to see you around the forums in the future!

 



==================================================================================
Did someone help you today? Thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

 

This will help the rest of the Community with similar issues identify the verified solution and benefit from it.



Pesszimistának lenni a legjobb, vagy igazad van, vagy kellemesen meglepődsz...
Agin
Paper Tape
Posts: 3
Registered: ‎09-29-2017
Location: IN
Views: 650
Message 5 of 5

Re: g50-80 touch pad and key pad working strange

Hi Team, Issue is reoccurring everytime. And draining out the battery is not a solution now. Its really disgusting!!! Requesting team to help with a permanent solution. Or please let me know the authorized service center in Kochi, Kerala India. My laptop have extended warranty. Currently am using OS as Windows 8.1(64bit). Thanks, Agin A Vadath

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