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Agin
Paper Tape
Posts: 3
Registered: ‎09-29-2017
Location: IN
Views: 1,256
Message 1 of 6

g50-80 touch pad and key pad working strange

Hi All,

 

Recntly am facing some kypad issue. earlier my laptop was printing letter 'e' without typing 'e' whnvr, i open anything, at that time, touchpad won't work. if we press esc, it will allow.

 

Today onwards, keypad is not taking the input 'e'. Hnc am forced to copy 'e' from any page and paste whrvr it rquired.

 

Could somon pls help to fix this issue

 

Thanks,

Agin

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 1,214
Message 2 of 6

Re: g50-80 touch pad and key pad working strange

Hello Agin

Thanks for using the Lenovo forums.


Usually, a static discharge may be able to help with keyboard issues.

 

Try a static discharge for this, it may help to resolve the issue or at least get rid of any built up static on the motherboard.

(If the battery is internal, please just skip the remove/replace battery steps.)
1. Turn the unit off
2. Remove the battery and the Mains adapter
3. Press and hold the front power button for 30 seconds
4. Replace the battery and the Mains adapter
5. Turn the unit on as normal

Hope this helps, let us know how you get on.


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Pesszimistának lenni a legjobb, vagy igazad van, vagy kellemesen meglepődsz...
Agin
Paper Tape
Posts: 3
Registered: ‎09-29-2017
Location: IN
Views: 1,204
Message 3 of 6

Re: g50-80 touch pad and key pad working strange

Thanks it works!!! Just drained out the battery and charged it agian..Now started, and not showing the old symptoms!!!

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 1,182
Message 4 of 6

Re: g50-80 touch pad and key pad working strange

Fantastic!

 

Thanks for letting us know of the update, glad to hear the unit works and the problem is gone for now.

 

Hope to see you around the forums in the future!

 



==================================================================================
Did someone help you today? Thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

 

This will help the rest of the Community with similar issues identify the verified solution and benefit from it.



Pesszimistának lenni a legjobb, vagy igazad van, vagy kellemesen meglepődsz...
Agin
Paper Tape
Posts: 3
Registered: ‎09-29-2017
Location: IN
Views: 1,098
Message 5 of 6

Re: g50-80 touch pad and key pad working strange

Hi Team, Issue is reoccurring everytime. And draining out the battery is not a solution now. Its really disgusting!!! Requesting team to help with a permanent solution. Or please let me know the authorized service center in Kochi, Kerala India. My laptop have extended warranty. Currently am using OS as Windows 8.1(64bit). Thanks, Agin A Vadath
Skyh3ck
Fanfold Paper
Posts: 10
Registered: ‎10-17-2016
Location: IN
Views: 267
Message 6 of 6

Re: g50-80 touch pad and key pad working strange

Hello All

 

I have Lenovo G50 80 laptop; it’s a full 15.6 inch laptop with DVD drive, full keyboard, touch pad.

 

Last year i started having problem with laptop, as touchpad stopped working the arrow cursor got stuck on screen, and will only work again if i press any key on keyboard. It will only work for few seconds and minutes then again stuck. Also the arrow or delete key stayed in loop, whenever i open anything to type, the cursor in text field kept moving to left or keep deleting the text.

 

The service center guy told me that it is due to Keyboard and touchpad getting short due to moisture or something, they changed the keyboard.

 

Now after one year again i am facing same problem. Same thing happening again and again. It’s very irritating.

 

It seems there is some hardware or design fault in the way Lenovo has designed their keyboard and touchpad. I live in Mumbai, so may be due to monsoon there is moisture in air and it may be affecting this design. But again i have never seen this issue in any other laptop brands of competitor.

 

Can anyone please help me how can i fix this on my own, as laptop is not under warranty and i don’t want to keep changing laptop every year.

 

May be someone with hardware repair knowledge can help me here. Can I short or cut or sholder any cables, any circuit, I don’t know just help me guys to fix this.

 

Anyone from Lenovo listening please have a look it a big problem.

 

Thanks

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