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Meehrrettich
What's DOS?
Posts: 1
Registered: ‎05-24-2016
Location: US
Views: 142
Message 1 of 2

g505-s shuts itself down after win10 upgrade

Hey guys, 

Yesterday i tried to upgrade my g505-s from win8.1 to win10, but since it didnt work i got an iso and a stick and decided to cleaninstall it.

Now that i installed it i have the problem that it shuts down while booting or if it boots in the first few minutes of beeing booted. No such problems occured before win10.

I already contacted ms-support who led me here. I'm thankful for any help/support

Yours 

     Meehrrettich

Sr Support Specialist
Posts: 7,816
Registered: ‎11-30-2015
Location: PH
Views: 98
Message 2 of 2

Re: g505-s shuts itself down after win10 upgrade

Hi Meehrrettich , 

 

Welcome to the Community Forums . 

 

You can start installing the original OS that came with the system and install updated drivers for it . 

Continue applying all remaining updates for the pc to proceed until Windows 10 upgrade would be offered.

 

Driver compatibility may also one of the issue if you would be able to force the system to an advance option / recovery menu to try safe mode to isolate and perhaps install needed drivers. 

 

Update us how it goes best for you. 

 

Regards



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