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Him_Lance
Paper Tape
Posts: 4
Registered: ‎03-20-2017
Location: ZA
Views: 263
Message 1 of 9

g580 fails to turn on sometimes

I'm using lenovo G580 (12057) laptop, which it fails to turn on at times, after pressing the power button the leds will turn on for enthernet port, cam above the screen, power led and the fan will start running without any picture on the screen tried the use of a second screen but it shows nothing still. If it does turn on and try to run some test it will pass all the tests, I used lenovo companion for testing.

 

Just need help to identify this problem

Sr Support Specialist
Posts: 8,155
Registered: ‎11-30-2015
Location: PH
Views: 220
Message 2 of 9

Re: g580 fails to turn on sometimes

Hi Him_Lance , 

 

Welcome to the Community Forums. 

 

What is the original Windows version and the current one?

 

I would suggest that you back up you data when it manage to show display . 

Rollback or reinstall video drivers as initial step or try system restore to date when all is working ok .

Running on safe mode can also help isolate the issue. 

 

Alternatively if it is currently not showing any image , press on caps lock to check if it will respond.

See if booting on a live rescue image works ok.

 

Update us how it goes.

 

Regards

 



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SeniorGuru
Posts: 2,287
Registered: ‎11-07-2014
Location: US
Views: 199
Message 3 of 9

Re: g580 fails to turn on sometimes

The cable from the system board to the LCD screen runs thru the LCD hinge. Sometimes it can come lose on the system board, or the LCD screen. It may be worn or has a short in the cable that can cause random problems.

It is not that difficult to replace if you are handy with small screws and delicate parts.

Another way to test this is hooking up a second monitor when the screen is working, enable "dual displays" and then set it to show the desktop on both. That way if one stops working the other should kick in still.

There is also a Fn key for switching between LCD, monitor and both. If that works let us know.

CB

I do not work for Lenovo, I only provide suggestions based on my personal willingness to help others. All advice and comments are based on my experience, and do not reflect Lenovo policy, terms or conditions.
Him_Lance
Paper Tape
Posts: 4
Registered: ‎03-20-2017
Location: ZA
Views: 193
Message 4 of 9

Re: g580 fails to turn on sometimes

The original operating sytem was windows 8 and I switched it to runo, legacy support to run both windows 10 and linux. The pc has not turned on for four days now so I tried to romove the ram and the hard drive to see if it will detect that the ram is missing but still there is nothing at all

SeniorGuru
Posts: 2,287
Registered: ‎11-07-2014
Location: US
Views: 185
Message 5 of 9

Re: g580 fails to turn on sometimes

When you power the notebook on do you have indicator lights for battery, HDD or power on? If they light up are the blinking?

If so watch for a pattern and post back with results.

CB

I do not work for Lenovo, I only provide suggestions based on my personal willingness to help others. All advice and comments are based on my experience, and do not reflect Lenovo policy, terms or conditions.
Him_Lance
Paper Tape
Posts: 4
Registered: ‎03-20-2017
Location: ZA
Views: 184
Message 6 of 9

Re: g580 fails to turn on sometimes

All the light indicators do turn on, the power and the battery indicator remain turned on as for the web cam and ethernet indicator lights they blink when I turn on the pc then they go off as normal. I don't see anytging strange with the light indicators 

SeniorGuru
Posts: 2,287
Registered: ‎11-07-2014
Location: US
Views: 172
Message 7 of 9

Re: g580 fails to turn on sometimes

It does sound like a loose connection to the LCD screen or worn LCD cable.   As indicated, when the screen is working, hook up a second monitor, adjust so the video output is duplicated on both screens then use the notebook as you would normally.  When the notebook fails to show on the LCD see if the output shows on the second monitor.  If it does not show on either the LCD or external monitor then it may be a system board issue instead of a LCD cable issue.

 

Good luck.

 

CB


I do not work for Lenovo, I only provide suggestions based on my personal willingness to help others. All advice and comments are based on my experience, and do not reflect Lenovo policy, terms or conditions.
Him_Lance
Paper Tape
Posts: 4
Registered: ‎03-20-2017
Location: ZA
Views: 159
Message 8 of 9

Re: g580 fails to turn on sometimes

The only time when the second screen is working is when the laptop screen is also working

SeniorGuru
Posts: 2,287
Registered: ‎11-07-2014
Location: US
Views: 148
Message 9 of 9

Re: g580 fails to turn on sometimes


@Him_Lance wrote:

The only time when the second screen is working is when the laptop screen is also working


OK... This sounds like the system board (hardware) is having issues.  If your notebook has an dedicated graphics card (nVidia or AMD/ATI) it might be a "loose socket" issue and need to be removed / re-installed to correct.  If you are using Intel HD Graphics, and not a dedicated card, it is probably the main system board showing signs of failure.

 

Back up your data ASAP, contact Lenovo to discuss warranty status, cost of repairs, if too expensive you may find going with a new notebook will not only be cheaper overall - but also worthy update to hardware and options that may have not been available to the G580 series (touch screen, wireless AC cards, SSD drives and CPU's).

 

Good luck.

 

CB


I do not work for Lenovo, I only provide suggestions based on my personal willingness to help others. All advice and comments are based on my experience, and do not reflect Lenovo policy, terms or conditions.

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