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14 Posts

07-03-2013

GB

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g580 need pre-installed w7

2017-11-22, 7:28 AM

Hi

 

Recently had hd fail, had to install temp version of w7 but need right version that came pre installed. Tried all options in support nothing works, scan fails, iso recovery seems to be only for w8 and above.

 

 

Thank

Andrew

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3426 Posts

12-11-2015

US

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Re: g580 need pre-installed w7

2017-11-22, 8:06 AM

If you are looking for recovery media for your yoru G580, in the EMEA region you can order recovery media (for a fee) from https://www.medion.com/lenovoserviceshop/welcome by using the spare parts search.

 

Cheers,

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14 Posts

07-03-2013

GB

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141 Page Views

  • Posts: 14
  • Registered: ‎07-03-2013
  • Location: GB
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  • Message 3 of 5

Re: g580 need pre-installed w7

2017-11-27, 20:01 PM

Thanks for link. My optiism was short lived however when i tried ordering, then filling in a new registration, which kept failing saying i'd not filled in all mandatory fields, the country field was stuck on "germany" and couldn't clear it. Have sent support email, no reply but acknowledgement so will have to wait probably another week for someone to tell me it's working ok on their end.

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3426 Posts

12-11-2015

US

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Re: g580 need pre-installed w7

2017-11-28, 3:20 AM

I noticed that myself, but I was able to change it to the UK by changing the language to English first, and then the country to UK up where it says. "Service Shop Powered by Medion".    Do that as soon as you open the link, and then once the country and language is correct, just enter your systems Serial Number and choose Start Search.

 

Hopefully that will keep the language correct though the registration process, but the site does seem to be a bit buggy.

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14 Posts

07-03-2013

GB

22 Signins

141 Page Views

  • Posts: 14
  • Registered: ‎07-03-2013
  • Location: GB
  • Views: 141
  • Message 5 of 5

Re: g580 need pre-installed w7

2017-11-28, 7:28 AM
I think i've missed changing the actual country to uk as i only changed language to english. Thanks will give that a shot.
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