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totaleclipser
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Posts: 14
Registered: ‎10-14-2013
Location: california
Views: 1,087
Message 1 of 9

g780 power options not working

I can not stop my g780 with win 8 from going to sleep after 30 -60 seconds (if no movment) even though i have gone to power options and made what i thought was the proper adjustments to make it stay on all the time when plugged in, but it seams that any changes i try to make, makes no difference. Is this an issue with Lenovo system management or Win 8 or a conflict with the both of them, this problem is very disturbing and very unacceptible for proper funtion usage of a pc.  I have seen other posts with diff models having same problem which suggests that this is a Lenovo system problem.  Any suggestions to fixing this

Retired Support Specialist
Posts: 4,447
Registered: ‎04-22-2013
Location: Philippines
Views: 1,060
Message 2 of 9

Re: g780 power options not working

Hi totaleclipser,

 

Welcome to Lenovo Community Forums!

 

  I believe that this is the settings you checked:

under Control Panel\Hardware and Sound\Power Options

    Under you selected power plan click on Change plan settings

Just make sure that sleep and turn off display are on Never

 

Capture.JPG

 

Also one thing to check is screen saver, 

   Right click on your desktop screen and choose Personalize,

     On the lower left you should see a screen saver option.

       Make sure it is set to none.

Capture.JPG

 

 

Hope this helps

Cheers!



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totaleclipser
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Posts: 14
Registered: ‎10-14-2013
Location: california
Views: 1,052
Message 3 of 9

Re: g780 power options not working

checked under control panel/power options/ then on all 3 plans i set the plugged in ::: dim display: 20 min. turn off display: never. computer to sleep: never. And the screen saver has always been off. still does the same thing, do i need to reboot to make the changes become effective even thought i saved changes for each change that i made?
totaleclipser
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Posts: 14
Registered: ‎10-14-2013
Location: california
Views: 1,048
Message 4 of 9

Re: g780 power options not working

I failed to mention that after display goes dark a few seconds later i am left with the start screen that requires me to log-in again even though i have changed that info on the system to not require me to do so.
totaleclipser
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Posts: 14
Registered: ‎10-14-2013
Location: california
Views: 1,011
Message 5 of 9

Re: g780 power options not working

You were partly correct but when you go to the personalize window,and on the lower right corner it did say none in my case but you still have to click on it and bring up " screen saver settings" to make sure (none) is showing in the selection bar and unclick (on resume, display logon screen)

krockwell
What's DOS?
Posts: 2
Registered: ‎10-29-2013
Location: TX
Views: 748
Message 6 of 9

Re: g780 power options not working

Did you find a solution? I'm having the same problem with my G780 (WIndows 7)

totaleclipser
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Registered: ‎10-14-2013
Location: california
Views: 737
Message 7 of 9

Re: g780 power options not working

Yes i did,  bring up " screen saver settings" to make sure (none) is showing in the selection bar and unclick (on resume, display logon screen) My system said i did not have screen saver on but you still have to make  sure to do as i have underlined. My g780 is running win 8. 

krockwell
What's DOS?
Posts: 2
Registered: ‎10-29-2013
Location: TX
Views: 717
Message 8 of 9

Re: g780 power options not working

Unfortunately that did not fix my problem. I have screensaver set to None, "on resume..." unchecked, and dim display / turn off display / put to sleep all set to Never. My screen still goes black every 5-20 seconds. Very frustrating!

totaleclipser
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Posts: 14
Registered: ‎10-14-2013
Location: california
Views: 704
Message 9 of 9

Re: g780 power options not working

OK, lets try again:  first on your desktop, right click ,then click personalization, then left click on the screen saver icon that is on the bottom that should  say "none" at this point,  which will bring up screen saver settings, then there should be box for selecting a type of screen saver you want, this should say none! then just below it is a box that says On resume, display logon screen, make sure this is" unchecked".. now you can see if that works... but also check your power options for battery use and pluged in use, there are 3 : balanced, high performance and power saver... each one of these has a "change plan settings" that you need to look/click on  and see what they are set at, should have  DIM THE DISPLAY,  TURN OFF THE DISPLAY, PUT THE COMPUTOR TO SLEEP. 

One question though is your system under warranty? if so you can always call support and they can fix most things very quickly if you let them access you PC..  HAVE A NICE DAY. 

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