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Posts: 34
Registered: ‎09-25-2010
Location: mumbai, india
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laptop (lenovo G460) going into automatic mute

I use a lenovo G460 laptop with windows 7 64-bit. for the past few days or so i've been noticing that the laptop would mute itself especially when im watching a movie or using some media player. I would get a windows sound after a while, now after this sound a few minutes later it would mute itself. Then i have to use the mute/unmute option in the keypad to get back the volume. what could be causing this trouble??? any help??

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Posts: 13,431
Registered: ‎12-07-2009
Location: Česká Republika
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Re: laptop (lenovo G460) going into automatic mute

[ Edited ]

ship your laptop back to lenovo. mute/unmute problem was a "launch board" failure.

http://forum.lenovo.com/t5/IdeaPad-Y-U-B-V-and-Z-series/U330-Mute-Unmute-continuous-loop/m-p/56164


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Re: laptop (lenovo G460) going into automatic mute

is there any way to diagnose the problem by myself first before i send it???

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Re: laptop (lenovo G460) going into automatic mute

perform clean windows installation, if it doesn't solve your issue, ship it back.


http://www.krasotaiskusstva.com
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Re: laptop (lenovo G460) going into automatic mute

i didnt get a windows 7 cd with my laptop.. and the laptop is not even a month old Smiley Sad
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Posts: 13,431
Registered: ‎12-07-2009
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Re: laptop (lenovo G460) going into automatic mute

use one key recover button ( shut down your computer, and press novo button to start it then follow instructions )

ps: before this, i suggest you to burn recovery dvds. for more information, check user manual.


http://www.krasotaiskusstva.com
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Registered: ‎06-05-2010
Location: Rosario, Santa Fe, Argentina
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Re: laptop (lenovo G460) going into automatic mute

Also, you can use an Ubuntu Live CD!

IPnaSh
First Spanish Community Guru - Colaborador ad honorem

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Re: laptop (lenovo G460) going into automatic mute

what would i do with the ubuntu live cd when i use windows 7??? Smiley Surprised
Posts: 2,409
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Registered: ‎06-05-2010
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Re: laptop (lenovo G460) going into automatic mute

You can test your sound hardware to discard any OS related problem.

 

But, if the problem persists, so it's located on hardware.

 

Best regards.

IPnaSh
First Spanish Community Guru - Colaborador ad honorem

Lenovo
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Re: laptop (lenovo G460) going into automatic mute

how do i go about testing the sound hardware???