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niko10
Paper Tape
Posts: 1
Registered: ‎08-31-2016
Location: PL
Views: 756
Message 1 of 2

lenovo B51-50 recovery key

hi all 

 i have a problem with recovery key

 

when i turn on laptop with NOVO buton Menu, click "System recovery" nothing heppens. 

laptop starts the like always, recovery setups never shows

 

anybody knows why ? 

Support Specialist
Posts: 7,048
Registered: ‎11-30-2015
Location: PH
Views: 743
Message 2 of 2

Re: lenovo B51-50 recovery key

Hi  niko10 , 

 

Welcome to the Community Forums. 

 

The OneKey Recovery system is not installed on some models (page23 user guide).

Would you have the machine number for checking . Check on the machine number from the sticker or check it from here ,just keep your serial number confidential.

 

Did you manage to use the One Key Recovery features before?

OKR is backup image preloaded on the harddrive's hidden partition , any formatting , change in partition would cause it to fail. You may check it manually using disk management 

 

Update us as soon as convenient. 

 

Regards



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