02-16-2016 06:00 AM
my computer is stuck on this stupid loop its been over 5 hours now and its not changing the only aea i can access is through shutting it down then on while pressing the small recovery button next to it and that takes me to several options that arent useful right now. i can restore it because i have very important documents on there so i cant afford to have them deleted. any help please?
i also moved houses and this laptop is over 2 years old so i lost the case and cds that came with it :/
02-16-2016 08:43 AM
Hi heidihamed ,
Welcome to the Community Forums .
On a Windows boot loop , it would be an advantage if it can proceed on windows advance options for repair options.
Avoid any option for factory recovery since those would delete your files.
Initially turn off your pc and remove the battery and charger .
Press and hold down the power button for 15 seconds and release to drain remaining current.
Put back the battery and charger and use the Novo key (item5 page 4) to turn it on .
Choose BIOS setup and press F9 for loading defaults , F10 to save and exit
How was it?
If the advance options showed up then we can proceed with troubleshoot and system restore that would allow you to just go back to a previous date before the problem with you keeping your files.
You may also create a repair image to help fix it from a different pc with same WIndows version.
Else booting to a rescue media can help with back ups too.
Update us how things would go.
08-09-2017 05:06 AM
Hi spidey. I tried your solution about it but i doesnt work on my lenovo s510p touchpad. I stucked on a black screen with just a mouse pointer. Need help please.