05-25-2017 05:58 AM - edited 05-25-2017 06:03 AM
Hi, today my laptop lenovo b570e was on charging and i was using it while on charging all of the sudden it completely shut down no slow off process like "shutting down Windows" all of the sudden it went in off state and now its no going to on.
Things i have already tried are put the battery out like for cool down and then i also tried using direct supply still it didnt on again....then i also tried pressing power button for 30 seconds it still didnt on.i put cooled battery back again still not on.
Please note that temperature was 40° and laptop was hot from the side of fans. Now its full cooled but still i'm not able to on it again.
I'm a freelancer need to complete projects if any of you can help me on this please ASAP.
Intel core i3
05-25-2017 06:56 AM
Welcome to the Community Forums.
The hardware manual would also provide guidelines in such event.
Power checkout (page 30-31) would refer on checking out integrity of the ac adapter as well as battery checkout.
If both battery and ac adapter is checked ok then you would need to have a service center check the systemboard itself.
Update us how it goes.
05-25-2017 07:46 AM
Hi thanks for the reply but i don't know the model of my laptop i only know b570e and on that page it needs me to enter model/pack no to select a service shop....can you tell me in pakistan where do you guys have service store?
05-25-2017 08:12 AM