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CroGamer
Paper Tape
Posts: 3
Registered: ‎09-18-2017
Location: US
Views: 308
Message 1 of 5

lenovo g500 radeon problem

so i have g500 lenovo laptop and when i go and turn on my radeon graphics card and i go into a game after like 2 mins in game laptop automaticly turnes it self off so i have to play games on my intel hd graphics, i got all driver up to date 

thanks for help!

Retired Support Specialist
Posts: 182
Registered: ‎07-19-2017
Location: IN
Views: 279
Message 2 of 5

Re: lenovo g500 radeon problem

Hi CroGamer,

 

Welcome to Lenovo Forums

 

Your issue might be similar to this thread which worked for other it may work for you as well.

Hope the above information helps and please let us know how you go about.

 

Please feel free to post in Lenovo Community Forums if you have any further queries!

 

Regards,

Rameez

 

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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

CroGamer
Paper Tape
Posts: 3
Registered: ‎09-18-2017
Location: US
Views: 268
Message 3 of 5

Re: lenovo g500 radeon problem

so i have installed amd driver on this laptop and when i go and play a game and i go into amd software and i set the game to use amd card i can play like for 5 minutes and then laptop auotmatilcy turnes it self off i assume it is because the amd gpu is too hot i also have a cooling pad for additional cooling
Retired Support Specialist
Posts: 182
Registered: ‎07-19-2017
Location: IN
Views: 263
Message 4 of 5

Re: lenovo g500 radeon problem

Hi CroGamer,

 

Thank you for the reply,

 

Could you please try to update the BIOS to the latest version from here and see if it works.

 

Hope the above information helps and please let us know how you go about.

 

Please feel free to post in Lenovo Community Forums if you have any further queries!

 

Regards,

Rameez

 

Tap that kudos button if I helped.
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

CroGamer
Paper Tape
Posts: 3
Registered: ‎09-18-2017
Location: US
Views: 257
Message 5 of 5

Re: lenovo g500 radeon problem

that is a bios upgrade for windows 8.1 i have windows 7

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