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2400 Posts

11-07-2014

United States of America

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  • Posts: 2400
  • Registered: ‎11-07-2014
  • Location: United States of America
  • Views: 24216
  • Message 21 of 24

Re: Lenovo g570 network adaptor not found (for wifi and blue tooth)

2018-03-25, 14:31 PM

wrote:

PCI\VEN_168C&DEV_002B&SUBSYS_30A117AA&REV_01


Your hardware is an Atheros AR9285 Wireless Network Adapter, and requires drivers to be updated to work with Windows 10 Creators Update...  If you are using an older version of Windows, you may just need to re-install the correct drivers to restore functionality.  If youare using Windows 10, the Windows 10 update has bricked support for a few drivers and is causing issues with this WiFi card.  I am seeing quite a few similar postings on other PC sites as well, not just Lenovo.

 

If you still are having issues with the WiFi card, I would try contacting Lenovo Support by phone and discuss replacement parts, possibly a different module.

 

CB

 


I do not work for Lenovo, I only provide suggestions based on my personal willingness to help others. All advice and comments are based on my experience, and do not reflect Lenovo policy, terms or conditions.
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2400 Posts

11-07-2014

United States of America

1534 Signins

24216 Page Views

  • Posts: 2400
  • Registered: ‎11-07-2014
  • Location: United States of America
  • Views: 24216
  • Message 22 of 24

Re: lenovo g570 network adaptor not found (for wifi and blue tooth)

2018-03-25, 14:33 PM

wrote:
my hardware id is(PCI\VEN_1969&DEV_2062&SUBSYS_397917AA&REV_C1

Your hardware is an Atheros AR8152 PCI-E Fast Ethernet Controller (hard wire controller) not a Wireless device.  This will require the correct driver to be installed from Lenovo's support site for your notebook.  If you are looking for the WiFi controller, it has a listing in the device manager.

 

CB


I do not work for Lenovo, I only provide suggestions based on my personal willingness to help others. All advice and comments are based on my experience, and do not reflect Lenovo policy, terms or conditions.
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1 Posts

04-01-2019

Canada

2 Signins

9 Page Views

  • Posts: 1
  • Registered: ‎04-01-2019
  • Location: Canada
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  • Message 23 of 24

Re: Lenovo v570 network adaptor not found (for wifi and blue tooth)

2019-04-01, 2:23 AM

Need network adapter driver for v570 . Tried all nothing works. Please help. Thanks 

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2400 Posts

11-07-2014

United States of America

1534 Signins

24216 Page Views

  • Posts: 2400
  • Registered: ‎11-07-2014
  • Location: United States of America
  • Views: 24216
  • Message 24 of 24

Re: Lenovo v570 network adaptor not found (for wifi and blue tooth)

2019-04-14, 17:41 PM
It may be that a driver for your installed OS needs to be installed rather than a "generic:" one. For example, if running Windows 7 then a Windows 7 driver will work, where a Windows 8, or 10 will not.

Please include what version of OS is installed on your system, what drivers you have tried (even if failed) and where you obtained them in your response.

CB

I do not work for Lenovo, I only provide suggestions based on my personal willingness to help others. All advice and comments are based on my experience, and do not reflect Lenovo policy, terms or conditions.
Reply
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