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koolkat2ooo
Paper Tape
Posts: 2
Registered: ‎10-14-2015
Location: united kingdom
Views: 449
Message 1 of 4

lenovo g580 battery not charging

hi im having issues with my battery it randomly stopped charging but it works with just the ac adapter in i have a new battery still nothing so ive had the charger port replaced my laptop has also had a new hard drive and a fresh windows installation but still nothing can you help me figure this out please

Retired Support Specialist
Posts: 734
Registered: ‎08-24-2015
Location: Egypt
Views: 433
Message 2 of 4

Re: lenovo g580 battery not charging

Dear koolkat,

 

Welcome in lenovo community,

 

Do you notice that the battery stop charging at certain percentage?

 

Do you mean that the laptop only works with the charger in?

 

Regards,

Joseph

koolkat2ooo
Paper Tape
Posts: 2
Registered: ‎10-14-2015
Location: united kingdom
Views: 422
Message 3 of 4

Re: lenovo g580 battery not charging

it was fully charged when it stopped and yh it works fine with just charger plugged in but when i reinsert the battery the charger isnt detected

Retired Support Specialist
Posts: 734
Registered: ‎08-24-2015
Location: Egypt
Views: 388
Message 4 of 4

Re: lenovo g580 battery not charging

Dear koolkat,

 

Could you please tell us, what is your laptop operating system?

 

Regards,

joseph

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