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Akeebatra
Paper Tape
Posts: 3
Registered: ‎06-17-2018
Location: PK
Views: 269
Message 1 of 6

one key recovery g5070

I bought lenovo g50-70 which came with pre installed windows 8. I created backup using one key recovery and stored it in drive. After some time i messed up with partitions with easus partition manager and installed windows 10. Now i have that backup available and want to restore from it. however one key recovery is not working. when i press nova button and select system recovery, nothing happens. system boots normally.

Sr Support Specialist
Posts: 8,682
Registered: ‎11-30-2015
Location: PH
Views: 217
Message 2 of 6

Re: one key recovery g5070

Hi Akeebatra,

 

Welcome to the Community Forums.

 

There maybe chance of restoring the OKR features if you can undo the repartitioning back to the original defaults. Else would need to manually clean install Windows 8 to get back to Windows 8 or to have it sent to the Lenovo facility for proprietorship reimaging if you still have warranty coverage.

 

If the Hidden Partition is destroyed:

If the hidden partition is destroyed or replaced hard drive, you won't be able to restore the system through Lenovo OneKey Recovery software. You need to utilize the Recovery DVD, read more from below related articles:
How to recover the system to Factory settings with Recovery Discs
How can I get a system recovery CD, DVD or USB from Lenovo

 

 

Regards



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Akeebatra
Paper Tape
Posts: 3
Registered: ‎06-17-2018
Location: PK
Views: 203
Message 3 of 6

Re: one key recovery g5070

Thank you for your response. I don't know the default setup of partitions. Can u guide me from where I can get idea of default partitions? also now can I create recovery media such as dvd from existing okr backup?

Sr Support Specialist
Posts: 8,682
Registered: ‎11-30-2015
Location: PH
Views: 192
Message 4 of 6

Re: one key recovery g5070

Hi Akeebatra,

 

Regards

 

Here is an article that you can try, take note of the steps.

 

I was hoping that your partition tool can undo it but if the steps mentioned fails then we may already lost it and any created okr backup would no longer work.

 

WIthout the OKR features you may check other options of creating a recovery media here there are also video links to show how this can be done without the OKR restore.

 

Regards



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Akeebatra
Paper Tape
Posts: 3
Registered: ‎06-17-2018
Location: PK
Views: 183
Message 5 of 6

Re: one key recovery g5070

`please check image of my partitions and guide me. in F drive, i have OKR backup.

Capture.PNG

SeniorGuru
Posts: 2,305
Registered: ‎11-07-2014
Location: US
Views: 95
Message 6 of 6

Re: one key recovery g5070

As mentioned above, once the partitions have been overwritten or changed, the only way to undo the changes is with the software that originally modified the layout, IF it has the capability to do so.

Any changes to HDD data, including the partitions can lead to data loss and unrecoverable partition information. The only way to restore the factory loaded image is with the Lenovo recovery DVD which needs to be created by the end user soon after the first use of the system.

If the recovery DVD was not created, and the system partitions were overwritten, then you will need to order a DVD from Lenovo Support and use it to restore you system to the factory supplied state.

The only other alternative is to use a Windows retail DVD and perform a "clean install" on the system.

Best practices:
1. Create your systems recovery discs as soon as possible.
2. Once the system is configured to your liking, make a "system image" disk, to restore Windows if needed.
3. Back up personal information and data routinely.
4. Back up sets should be on the system disk, on a removable drive and to a trusted cloud source. Think "on computer, near computer and off site" and you are good to go.
5. Refresh your image disks to cover any major changes to your favorite layouts... Critical software purchases, operating system changes and such.

These steps can prevent data loss and restore the system in case of hard disk failure or other mechanical hardware faults.

CB

I do not work for Lenovo, I only provide suggestions based on my personal willingness to help others. All advice and comments are based on my experience, and do not reflect Lenovo policy, terms or conditions.

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