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Susking12
What's DOS?
Posts: 2
Registered: ‎11-21-2012
Location: UP
Views: 4,392
Message 1 of 4

plugged in but not charging status -- G580

I am getting an error  "Plugged in but not charging"

How do I fix this error?

 

 

Thanks for support 

SK

Retired Support Specialist
Posts: 1,241
Registered: ‎11-02-2011
Location: India
Views: 4,369
Message 2 of 4

Re: plugged in but not charging status -- G580

Hi

 

Welcome To Lenovo Community

 

We are really sorry to hear about the issue you are facing,  

 

You may want to try below different methods and check which one work for you.

 

Method A:

 

  1. Remove the AC and Battery from the laptop
  2. Press and hold the power button for 30 to 40 seconds
  3. Replace the battery and AC
  4. Boot the laptop up and check if the same message is still displaying
  5. If same error still persist, try to uninstall Lenovo Energy Management, reboot then install the Energy Management software again.

 

Method B:

1.Open Lenovo Energy Management

2.Click on the bottom gear icon between i and ?.

3.Under Battery Health, Click on Start for Battery Gauge Reset. (refer to Fig. 1 below)

4.That should refresh the gauge and let the system finish through the cycle.

 

Method C:

1.Open Lenovo Energy Management

2.Click on the bottom gear icon between i and ?.

3.Under Battery Health, choose "Optimize For Battery Runtime" instead of "Optimize for Battery Lifespan".

Note: The latter option will extend the lifespan of battery by limiting the charging capacity to be between 0-80%. 

 

http://forums.lenovo.com/t5/IdeaPad-Y-and-U-series-Laptops/Z570-Battery-plugged-in-but-not-charging-...

 

 Do give this a try and let us know  

 

 

 

Hope This Helps

Cheers!!!

 

 

 

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chaptiniroger
What's DOS?
Posts: 1
Registered: ‎05-09-2013
Location: iraq
Views: 3,145
Message 3 of 4

Re: plugged in but not charging status -- G580

I tried all the proposed solution and didn't work. I have the laptop since 2 months only and I have windows 7 Entreprise and I am currently in a country where there is no assistance. Would appreciate if you could help sorting this issue the soonest

rawalshubham12
Paper Tape
Posts: 1
Registered: ‎04-14-2014
Location: india
Views: 2,148
Message 4 of 4

Re: plugged in but not charging status -- G580

hii 

 

i have brought a new laptop but it is showing plugged in but not charging....and i am not abel to click on battery gauge so pls help me...

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