English Community

Lenovo NotebooksLenovo B and G Series Notebooks
All Forum Topics
Options

8 Posts

05-18-2014

Dubai

11 Signins

98 Page Views

  • Posts: 8
  • Registered: ‎05-18-2014
  • Location: Dubai
  • Views: 98
  • Message 1 of 5

pressing afew keyboard keys closing down windows

2015-10-23, 6:51 AM
as soon as i press letters g and g on my keyboard, my all opened windows fets closed and windows sgarts giving me pop-up of shutting down windows. The things that I've done already are below calling:
Run the antivirus run
1 Ran malicious Software Removal Tool
2 Done the above in the safe mode as well
3 Reset windows flashing hard drive
4 Deleted partitions and installed windows 8.1 again
Now it's been a month now that I've been facing this problem.
Now I need your help to solve this problem. Thanks
Reply
Options

4469 Posts

04-22-2013

Philippines

3830 Signins

254594 Page Views

  • Posts: 4469
  • Registered: ‎04-22-2013
  • Location: Philippines
  • Views: 254594
  • Message 2 of 5

Re: pressing afew keyboard keys closing down windows

2015-10-23, 14:51 PM

Hi faddyie,

 

Thanks for Posting!

 

Try using another keyboard like a USB plug in keyboard and see if it will show any difference

 

Thanks

Solid Cruver



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow @LenovoForums on Twitter!

Reply
Options

8 Posts

05-18-2014

Dubai

11 Signins

98 Page Views

  • Posts: 8
  • Registered: ‎05-18-2014
  • Location: Dubai
  • Views: 98
  • Message 3 of 5

Re: pressing afew keyboard keys closing down windows

2015-10-23, 15:13 PM
yeah thanks solid cruver.
No basically when I turn on the PC now it was actually pressing keys by itself and did not allow me to press any key and no touchpad working, no keyboard keys working. I've got the wireless keyboard and its not working too. actually what I have observed is like if you keep pressing on the ALT key and then press keys like space bar so it's going to close your windows. Now this is basically what I've been facing so see if you could help.
Thanks
Reply
Options

4469 Posts

04-22-2013

Philippines

3830 Signins

254594 Page Views

  • Posts: 4469
  • Registered: ‎04-22-2013
  • Location: Philippines
  • Views: 254594
  • Message 4 of 5

Re: pressing afew keyboard keys closing down windows

2015-10-26, 17:00 PM

Hi faddyie,

 

Is the unit still within warranty?

You seems to be having a Hardware concern.

 

Regards

Ferdinand



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow @LenovoForums on Twitter!

Reply
Options

8 Posts

05-18-2014

Dubai

11 Signins

98 Page Views

  • Posts: 8
  • Registered: ‎05-18-2014
  • Location: Dubai
  • Views: 98
  • Message 5 of 5

Re: pressing afew keyboard keys closing down windows

2015-10-26, 17:41 PM
thanks for the reply.
no its not inder warranty.
Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete