10-09-2018 08:32 AM
I am working on a Lenovo G50-70 laptop that Only charges the battery when the computer is turned off. When the computer is turned on it shows "plugged in not charging" Also the battery continuously drains while the computer is turned on and the computer will not turn on with just the cord.
I tested with 3 different OEM cords same result.
I tested it with a new charging port.
I tested it with a OEM battery from another laptop
I tested it with a new drive/clean install of windows 10 samething
I am wondering if the bios had an update that caused this (not my computer so I don't know if a bios update was installed)
Any suggestions? Thanks in advance
Solved! Go to Solution.
10-09-2018 02:20 PM
10-09-2018 03:50 PM
Hi TechMasterLJ! Welcome to our forums community. Could you try these steps:
-Disconnect Power Supply
-Connect Power Supply
-Turn on the laptop.
-Control Panel - Device Manager.
-Under the Batteries category, right-click all instances of Microsoft ACPI Compliant Control -Method Battery , and Uninstall.
-Disconnect Power Supply.
-Connect Power Supply.
-Turn on the laptop
Update us with the result.
10-10-2018 11:39 AM
10-14-2018 11:06 AM