touchpad for scrolling is not working for g500

[mandarst_2003]

Hi,

I am using G500 with windows 8.1. I am having issue with touch pad scrolling. I have downloaded new driver but still facing same issue. After installing it prompts "No Appropriate Driver to be Installed."

I have tried changing settings but when I go to synaptics control panel via device settings and try to tick on scrolling option it unticks automatically. 

Can anyone suggest how to solve this issue?

Regards,

Mandar

[kryten2x]

here is what i would try to do:
download driver package from lenovo support page, dont click to install it but rather unpack it in to you known folder and remember destination, then go to device manager, find pointing device and go to its properties, then go under drivers tab and click update drivers after that click update manualy and navigate to that destination folder you extracted installation file and see if then it will update, if not try under device manager and pointing device and click uninstall and then try installing driver from installation file by regular install