03-18-2019 06:19 AM
We have a case whereby the base warranty was expired end of 2017 (S200 MT10HQ) , but we have the invoice of june 2018.
Now the service partner says, sorry no warranty as it have been expired, the warranty does not start from the end users date of purchase.
Is there an warranty law for this in the EU or with Lenovo?
We had similar cases with HP probooks which all was excepted with the date of invoice and not base warranty.
Solved! Go to Solution.
03-18-2019 06:31 AM
Warranty starts with date of purchase. You just have to register with Lenovo that you have wrong start date. I had to do same thing with my niece's laptop. See below website. I just had to upload the purchase receipt to get the warranty start date corrected. Hope the below helps.
If a post answers your question, please mark it as an”Accepted Solution“!
If a post helps you, please click the star to give it a "Kudo"!
I do not work for, nor do I speak for Lenovo. I will not respond to unsolicited private messages. Questions belong in the forum so it may help other forum members as well.
T490, TP 25 Retro, X1 Yoga 3rd Gen, W510 850 EVO, A30p
Retired 385D, A20p, A21p