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Lenovo V15-ADA Hardware Reserved Memory

Hi!

I have Lenovo V15-ADA type 82C7 laptop. It has 4GB soldered RAM and 8GB additional one. 
My Vega 8 graphic card should use only 2GB, but my task manager shows 5.9 GB 0_0
So, even with 12GBRAM I'm able to use only 6. 
How can I fix that and what can be the problem?

Thank you.

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Re:Lenovo V15-ADA Hardware Reserved Memory

Welcome to the Community, Glad to assist!


You must be wondering how to change or check it. 
Could you please check the BIOS/UEFI , it shoud have the option for that just like this.

 

Diox_Lenovo

   
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Re:Lenovo V15-ADA Hardware Reserved Memory

It seems like I don't have that option
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Re:Lenovo V15-ADA Hardware Reserved Memory

@WeRaser

Even in the Configuration tab?

Have you updated BIOS/UEFI? 

 

Diox_Lenovo 

   
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Re:Lenovo V15-ADA Hardware Reserved Memory

Yes.

If I'd try to update it now I'll get error 182 - bios image is equal or older than rom

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Re:Lenovo V15-ADA Hardware Reserved Memory

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Re:Lenovo V15-ADA Hardware Reserved Memory

I've tried to see my laptop's devices with Cpu-z and Speccy

They showing that I'm using only 1 RAM slot - 8GB
Windows showing 12 though. Wierd
Maybe my soldered RAM died. Is there any way to check that without disassembly? 

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Re:Lenovo V15-ADA Hardware Reserved Memory

@Diox_Lenovo  

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Re:Lenovo V15-ADA Hardware Reserved Memory

@WeRaser  


I just got back, thanks for waiting.

It is either you check it inside or the specs page viewing.

Take care! 

Regards,

Diox_Lenovo's 

   
We're here to help troubleshoot and investigate your issue, but know that you can always open a warranty service case here.
Get 10% Discount on Warranty & Services Upgrades Now! (More Info Here)
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Batteries, AC Adapters, Memory, Storage, Displays, Cables and much more.

Did someone help you today? Press the thumbs-up icon below to thank them!
If you find a post helpful and it answers your question, please click the "Accept Solution" button!

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Re:Lenovo V15-ADA Hardware Reserved Memory

I still have this problem and no one knows what to do with it

Help me please 

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