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3 Posts

11-29-2019

CL

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C340 API Battery problem

2019-11-29, 21:35 PM

Hey there, a couple of days ago I bought a new C340-API (Type 81N6 - 14' - Ryzen5 - 8GB) and I started  to check how it works,

As it is promoted on the website: Up to 8 hours*; Rapid Charge (charge just 60 minutes for up to 80% power)

I test that and it was not the same for me: It was reaching 40 percent per hour and the battery drained so fast,

just by watching a movie ( brightness 50%, No connection to WiFi or Bluetooth, 720hd quality movie) for less than 2 hours I lost 70%!

 

I gave it back to the store that I bought and hardly I convinced them to replace it for me.

Now I have a new one, and Rapid charge is working (charge just 60 minutes for up to 80% power) BUT  Still I experience the same problem with battery draining even on a controlled situation (Like Wifi, BT, Brightness and CPU performance and all updated drivers)

 

If it's a mistake of Lenovo company for all notebooks of this part number, how can I report it and pursue it? 

It is horrible compared to what they advertised!

8 Hours *Based on testing with MobileMark 2014. Battery life varies significantly with settings, usage, & other factors.

 

 

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734 Posts

04-23-2019

US

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Re: C340 API Battery problem

2019-12-02, 14:26 PM

Hi Amin_MG,

 

Welcome to the Community Forums.

 

I would like to recommend following the steps in this article if you haven't already.

 

Hope this helps.

Regards,

Jack_Lenovo1



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3 Posts

11-29-2019

CL

5 Signins

88 Page Views

  • Posts: 3
  • Registered: ‎11-29-2019
  • Location: CL
  • Views: 88
  • Message 3 of 3

Re: C340 API Battery problem

2019-12-07, 21:22 PM

Thank you for your response,
I know this sort of basic setting (as I mentioned above) even some more advanced settings.

It's not the first Lenovo notebook I have had,

Not only the battery was not working as it's supposed on the tech-spec page, but it's gotten the worst battery over all my experiences.

I'm just mad at Lenovo for lying to its customers.

 

(Maybe in the first-world countries, people even don't think about such models as C340 or they easily change it after facing these problems, but In the third-world, this notebook is considered as expensive and hard to change it for a long time, So that's not ethical to abuse third-world expectations by fake deceptive advertisements)

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