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25 Posts

01-14-2008

Peterborough

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  • Posts: 25
  • Registered: ‎01-14-2008
  • Location: Peterborough
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  • Message 1 of 3

Lenovo 3000 N100 Cracked top

2009-02-21, 15:46 PM
Anyone else having problems with the tops cracking near the hinges?? Can't figure out how to add a picture here - otherwise i would show everyone where the crack is!
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24 Posts

03-06-2009

croatia

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  • Posts: 24
  • Registered: ‎03-06-2009
  • Location: croatia
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Re: Lenovo 3000 N100 Cracked top

2009-03-06, 23:02 PM
Yes on the left side but its just crack nothing to worry
666999
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6 Posts

09-17-2013

USA

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  • Posts: 6
  • Registered: ‎09-17-2013
  • Location: USA
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Re: Lenovo 3000 N100 Cracked top

2014-08-31, 21:11 PM

I noticed one day my year-old GS500 Touch had developed a scratch over the top right rear hinge, and I had no idea how it had gotten there. Over the next couple of weeks, the scratch developed into a full-blown crack in the lid. Meanwhile, my fan was operating all of the time and was pretty noisy, so I had to send it to Texas for repair under the warrenty that I had renewed. 

 

During the time the laptop was in repair, I talked with four different people and explained I had not dropped the laptop and that I had researched and discovered there is a known issue with Lenovo laptop cases cracking over a hinge. At one point, I was emailed a $286 invoice for replacement of the case, but when I called was assured it would be "zeroed out." 

 

The case was replaced, the fan was repaired, I was not charged, and I am a very happy camper. Thank you, Lenovo!

 

Now that I know about the cracks, I am very careful to NOT shut the laptop lid all the time as I used to, and I treat it with kid gloves. Apparently, these cases are made of very thin material. 

 

I am accustomed to researching all kinds of things when I buy a new computer, but I never thought to research case durability. Lesson learned! 

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