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10-26-2020

US

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  • Posts: 1
  • Registered: ‎10-26-2020
  • Location: US
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Thinkpad E14 & USB-C Dock Gen2 Intergrated camera issue

2020-10-26, 14:31 PM

I have a Thinkpad E14 Model: 20RA laptop and a USB-C Dock Gen2 model: LDC-G2.  I'm running Windows 10 2004.  The issue I'm having is that when I connect it to the dock the integrated camera gets listed as an unknown USB Device in the task manager.  It says "device descriptor has request failed".  Its not a problem when its connected to the dock since I use another USB camera plugged into the dock, but every time I remove the laptop from the dock I must go into the device manager, uninstall the "unknown USB device" then scan for hardware changes to allow Windows to find the camera again a properly install it.  

 

Anybody have any ideas how to fix this?

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