03-10-2016 05:54 PM
In this order:
1. I thought I had a power manager/monitor problem and apparently installed the wrong "update"
2. I started getting the infamous "An error occurred while loading resource DLL" message every time I opened the control panel (I have found no fix)
3. I uninstalled a/the Power Manager program I'd previously installed, now my laptop no longer has onscreen brightness and volume indicators (I tried one person's "alleged" fix - updating the HD 3000 Graphix adapter did NOT restore the indicators)
Tips? Tricks? Ideas?
03-11-2016 07:15 AM
Hi UncleScott ,
Welcome to the Community Forums.
Do you have the machine number from the sticker label or get it from here so that we can check on further details of the model?
Hotkeys for brightness and volume are tied with Energy Manager software.
Most cases of removing it would disable those hotkeys too.
You may download necessary driver (first with the video) from the support site .
Power management tab would offer you correct version for your pc.
Regarding dll errors, it can be alot of things and consorts from an error on path or corrupted files or applications.
Try scanning your pc first with your security software that has high potential on corrupting files.
Set your pc on clean boot to disable non essential programs.
Launch system file checker repair and check integrity of the system files of windows.
(sfc /scannow on cmd line to run as administrator option 2 )
Update us how things go.
09-17-2016 01:59 PM
Thanks for getting back to me, spidey101; sorry it's taken ME so incredibly long to respond.....but, as they say, "Life gets busy!" :-)
I appreciate your suggestions, and I'm pretty sure I could execute them......ALL.......but this seems like a vast amount of overkill to fix what is really an "annoyance" for me.
My faith in PC operating system architecture is more than slightly diminished if I have to spend several hours re-configuring my boot-up regimen and half my services and Microsoft utilities etc, etc, etc just to prevent a message from appearing every time I boot up saying "Power Manager. An error occurred while loading resource DLL."......or whatever it was exactly.
Call me naive (I'm sure many will) but I'd have thought that either Lenovo or Microsoft would be able to "zero me in" a little closer to what might cause this.
Don't get me wrong.....it's not that I'm not appreciative.......just that life's too short! :-)
09-17-2016 02:08 PM - edited 09-17-2016 02:08 PM
Welcome to the Lenovo Community UncleScott !
You never mentioned what version of Windows you are using or Lenovo model you have? If it is Windows 10, most Lenovo Power Managers or Energy Management applications are no longer compatible with the new Windows 10 operating system and should be uninstalled.
09-18-2016 05:52 AM
Hi there, Majestic!
Thanks for jumping in. My computer is a V570 laptop which is NOW running Win 10, but I'm pretty sure I had these error messages back when I was running Win 7 up until a few months ago.
I may have brought this problem/situation upon myself by "altering" the Power Management program (whatever it was called) based on the fact that I confused my Ideapad with a Thinkpad.
I certainly didn't think I did irreparable harm.
Also, it seems strange that it would have been something that was done by ME....when so many others seem to have the identical problem.
Any help greatly appreciated.
09-18-2016 07:39 AM - edited 09-18-2016 07:40 AM
From what you have described it sounds like you are receiving an error that is something to the effect of power manager can not load xxxx.dll as the computer is booting up. If that is correct, then I would uninstall your Power Manager or Energy Management application since you are now using Windows 10. I would then install and run CCleaner after creating a Windows Restore Point. Run both the Cleaner and Registry cleaner options of CCleaner. If the "can not load xxx.dll" is an orphan entry, CCleaner maybe able to remove it.
If you have never used the free version of CCleaner then you will have to run it several times especially with the Registry as there will be numerous erroneous entries to remove. Also run it again after rebooting.
For Windows 10, I would install the Lenovo Settings and Lenovo Companion apps from the Windows Store. Lenovo Settings now has the Conservation Mode option for battery charging. In the Windows Store, just do a search on Lenovo to easy find those apps.
09-18-2016 09:14 AM
Thanks; sounds like a plan, Majestic.
I'm just getting ready to leave town for three days....but I'll definitely try your suggestion when I get back.
Hopefully my 570 isn't so old that it doesn't play nicely with Lenovo apps.
10-18-2016 05:44 AM
Thanks for getting back.
Still have concerns, though.
Ran CCleaner (once) without positive results. (You think I should run it several times? Really?)
Went to Microsoft Store to download "Lenovo Settings" app. Stopped short by terrible reviews. Forty-one people out of 98 gave it a ONE (or possibly less, but these rating systems typically won't take a ZERO).
Here's a representative review:
"Lenovo makes terrible computers and terrible Apps. How stupid is it that you have to update an app to change a setting on your computer? EDIT: FFS, I have to update this app every two weeks. It's 124Mb. For some reason Lenovo thinks it makes sense to DISABLE settings if you haven't updated the app. What a stupid piece of garbage. NEVER BUY LENOVO"
Not exactly a "ringing endorsement". Out of curiosity, do YOU own a Lenovo? Running Win10? With the Settings app installed? (Just askin).
Lenovo's "Companion" also got a disturbingly low 2.9, with over 300 out of 870 giving it a 1.
What is it exactly that you suppose these two poorly regarded apps may do for ME? (That they appearly to be clearly not doing for others.)
I may not have stated my circumstances/symptoms 100%, based on your first sentence.
My error message comes NOT when booting the computer, but when launching Control Panel.
And the exact wording is....(TITLE and BODY being MY additions)
TITLE: Power Manager
BODY: An error occurred while loading resource DLL
It also appears often when I'm attempting to use File Explorer.
Don't get me wrong.......any and all suggestions GREATLY appreciated.
I have yet to try the other fella's Clean Boot idea. I'll do that today and get back.
10-18-2016 07:19 AM
Sorry to hear that CCleaner didn't work for you. And yes, when cleaning the registry it can take a couple of passes to thoroughly clean it.
And yes, I own several Lenovo computers with Windows 10. One came with 10 and the rest were upgraded.
And yes, I use Lenovo Settings regularly for the Conservation Mode option as the laptops are plugged in the majority of the time. I also use Lenovo Companion regularly for check on updates. I have no complaints with either one and they work as expected. I can't explain the bad reviews, but I suspect some folks are having other issues with their laptops besides the apps.
Hopefully the clean boot idea will work out and help resolve the issue.