08-21-2008 07:04 PM - edited 08-21-2008 08:06 PM
I have just went up to the Lenovo service centre (Hong Kong)yeaterday, shown them my battery (13months old) and also the Document id: MIGR-69671 which is provided by Mark_Lenovo in the other thread earlier, the agent rejected my change because my bar code is not exactly matched, he said that it must be 92P1185Z1ZB8W, which is conflict to the item no3 from the MIGR-69671.
Dear Mark_Lenovo, if you have read the thread please clearify more or they just trying to stay away from it.
08-21-2008 09:17 PM
08-21-2008 09:38 PM
I saved the Document id: MIGR-69671 in my notebook and shown the agent on my LCD screen already, but the agent still think he is right to reject the change. I just want to make sure if the digits in red is really matter.
If not I will take my action again.