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06-16-2015

Italy

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Battery indicator sometimes goes crazy

2015-06-16, 16:53 PM

Hello everyone,

 

I recently bought a laptop M30-70. Everything seems to work well, but sometimes I noticed that, if I disconnect the charger, the battery indicator will remain on, even if the PC is off. In this case, I have to turn my PC on again, and then turn it off without the charger connected.

 

How is it possible?

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4297 Posts

11-18-2012

US

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Re: Battery indicator sometimes goes crazy

2015-06-16, 21:29 PM

Welcome to the Lenovo Community !

 

Sounds like you have an battery indicator light with a mind of its own. :smileyhappy:

 

What I would suggest doing is uninstalling the Lenovo Energy Management driver, reboot the computer and then install a fresh copy of that driver.  Then see if the reinstallation corrected the problem.

 

Click here for the Windows 7 version of the driver.

 

Click here for the Windows 8.1 version of the driver.



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2 Posts

06-16-2015

Italy

7 Signins

38 Page Views

  • Posts: 2
  • Registered: ‎06-16-2015
  • Location: Italy
  • Views: 38
  • Message 3 of 5

Re: Battery indicator sometimes goes crazy

2015-06-17, 11:21 AM

Thanks for your interest.

 

I tried your solution, but nothing has changed.

 

Instead, I noticed that the problem occurs when the battery charge is approximately 100%. This makes me suspect that the problem is the battery.

 

What do you think about it?

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4297 Posts

11-18-2012

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Re: Battery indicator sometimes goes crazy

2015-06-17, 14:37 PM

The problem could be with the battery or the charging circuit in the laptop itself.  Either way the problem appears to be hardware related.  Since the laptop is relatively new I would call Lenovo Support for warranty assistance.

 

Lenovo Support - Italy

 

Italian
1-997-51926   OR  email
(Costo della chiamata: 11,88 centesimi di € al minuto + IVA)
 
9:00 - 18:00 Monday - Friday


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4297 Posts

11-18-2012

US

9979 Signins

610511 Page Views

  • Posts: 4297
  • Registered: ‎11-18-2012
  • Location: US
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  • Message 5 of 5

Re: Battery indicator sometimes goes crazy

2015-06-17, 14:40 PM

One additional suggestion.....     try removing and then reinstalling the battery just to insure that it is making good contact with its socket.



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♦ Posting a problem and a reply is helpful and it answers your question,
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♦ I'm not a Lenovo employee, just a volunteer geek who likes to help folks.
Sorry, I don't read unsolicited Private Messages. If you have an issue, posting in     the appropriate forum is the best way to get assistance.

Communities:    English English    Deutsche Deutsche     Español Español     Portugues Portugues     Russian flag Русскоязычное

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