cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
swapnil_ninave
What's DOS?
Posts: 1
Registered: ‎09-09-2018
Location: IN
Views: 173
Message 1 of 2

Bug/insect stuck behind my laptop screen!

There is a manufacturing defect under display that insects can move inside the screen.I got an ant under my laptop screen.Now its very annoying that the lenovo support says I will have to pay 11500/-.Though I have 3 years of warranty.

Sr Support Specialist
Posts: 9,313
Registered: ‎11-30-2015
Location: PH
Views: 135
Message 2 of 2

Re: Bug/insect stuck behind my laptop screen!

Hi swapnil_ninave,

 

Welcome to the Community Forums.

 

Here is the hardware warranty policy that you can review.

 

Natural occurrence would not be part of the hardware warranty and proper maintenance are part of users responsibility for whatever attracted the ant going inside the screen.  They would only cover functionality and hardware issue.

 

Personally, I would also not go through paying just for it and since it is still moving, we just hope it goes out of the way or finds another scent to follow.

 

Regards



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Check out current deals!


Shop current deals