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What's DOS?
Posts: 1
Registered: ‎09-09-2018
Location: IN
Views: 173
Message 1 of 2

Bug/insect stuck behind my laptop screen!

There is a manufacturing defect under display that insects can move inside the screen.I got an ant under my laptop screen.Now its very annoying that the lenovo support says I will have to pay 11500/-.Though I have 3 years of warranty.

Sr Support Specialist
Posts: 9,313
Registered: ‎11-30-2015
Location: PH
Views: 135
Message 2 of 2

Re: Bug/insect stuck behind my laptop screen!

Hi swapnil_ninave,


Welcome to the Community Forums.


Here is the hardware warranty policy that you can review.


Natural occurrence would not be part of the hardware warranty and proper maintenance are part of users responsibility for whatever attracted the ant going inside the screen.  They would only cover functionality and hardware issue.


Personally, I would also not go through paying just for it and since it is still moving, we just hope it goes out of the way or finds another scent to follow.



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