08-31-2019 09:02 PM
Just bought the Lenovo C340 convertible laptop few days ago.
i activated the free MS Office "Home & Student 2019" that comes along with the bundle.
After working for a while, i accidentaly pressed the "change license" button, which resulted the license changed to my other MS Office license for my other laptop which is "365 subscription".
I triend to re-pressed the "change license" button but it says
"We couldn't find other Office licenses associated with firstname.lastname@example.org
You can keep using Office until Monday, September 2, 2019."
I don't want to waste the free license i got from the bundle.
How do i revert back this laptop to the original Lenovo C340 Office "Home & Student 2019"?
Already reached Microsoft and had a chat with their Live Support, but they said must be resolved by Lenovo side.
Need help on this...
12-09-2019 07:56 AM