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mdjojo
Paper Tape
Posts: 1
Registered: ‎08-31-2019
Location: ID
Views: 261
Message 1 of 2

Bundled Office 2019

Hi,

 

Just bought the Lenovo C340 convertible laptop few days ago.

i activated the free MS Office "Home & Student 2019" that comes along with the bundle.

 

After working for a while,  i accidentaly pressed the "change license" button, which resulted the license changed to my other MS Office license for my other laptop which is "365 subscription".

I triend to re-pressed the "change license" button but it says 

"We couldn't find other Office licenses associated with m*******@gmail.com

You can keep using Office until Monday, September 2, 2019."

 

I don't want to waste the free license i got from the bundle.
How do i revert back this laptop to the original Lenovo C340 Office "Home & Student 2019"?

 

Already reached Microsoft and had a chat with their Live Support, but they said must be resolved by Lenovo side.


Need help on this...

 

thank you

Highlighted
Support Specialist
Posts: 915
Registered: ‎04-23-2019
Location: US
Views: 89
Message 2 of 2

Re: Bundled Office 2019

Hi mdjojo,

 

Welcome to the Community Forums.

 

Sorry for the late reply. I would recommend using this article for more information on how to activate the Microsoft office subscription that came with your purchase.

 

Hope this helps.

Regards,

Jack_Lenovo1



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