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Ils1
Paper Tape
Posts: 1
Registered: ‎10-10-2019
Location: ID
Views: 550
Message 1 of 2

C340-14IWL Laptop (ideapad) - touchpad not working

I just updated all the drivers on Lenovo C340, but after the driver update is complete the touchpad cannot be used.

is there a solution to overcome this problem?
I tried reinstalling the touchpad driver but it didn't work

Support Specialist
Posts: 223
Registered: ‎08-02-2018
Location: PH
Views: 388
Message 2 of 2

Re: C340-14IWL Laptop (ideapad) - touchpad not working

Hi @Ils1,

 

Welcome to the Community Forums!

 

How did you update the drivers? Did you use the Lenovo Vantage app?

 

See if you can roll back the driver. Go to the Device Manager > Mice and other pointing devices > right click Lenovo/Synaptics Pointing Device > click Properties > Drivers tab > Roll Back Driver > select OK.

 

Let us know how it goes.

 

Regards,
Maru



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