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oldrah
Paper Tape
Posts: 13
Registered: ‎11-05-2010
Location: Cleveland Heights, OH
Views: 797
Message 1 of 13

Driver issues after recovering system

After a total hard drive failure I used the recovery disks to reinstall WinXP Pro. Nine drivers were missing and needed customer support to help me locate and install them. The system is now updated to current levels and running very well. However two issues apparently driver related still remain:

1) Upon booting the computer, a program called Apoint.exe is started from the STARTUP group. It does not complete but sits in the tray at the bottom of the screen. When I click on it, I get a totally black screen with a blinking symbol in the upper left corner and a square white cursor. I can end the program with no apparent harm but would like to have it complete normally or not run at all. Seems to be related to the touchpad driver.

 

2) Upon booting, something like 25 language files named Arabic.bin, etc. get left in the TEMP directory. They seem to be related to the Realtek Audio driver. I can delete them with no apparent problem but they return at the next boot. Very annoying.

oldrah

Retired Moderator
Retired Moderator
Posts: 13,719
Registered: ‎12-07-2009
Location: CZ
Views: 780
Message 2 of 13

Re: Driver issues after recovering system

try to re-install alps pointing-device and realtek sound drivers.


http://www.krasotaiskusstva.com
oldrah
Paper Tape
Posts: 13
Registered: ‎11-05-2010
Location: Cleveland Heights, OH
Views: 746
Message 3 of 13

Re: Driver issues after recovering system

I uninstalled the Realtek Audio Driver, emptied the TEMP folder and restarted. The lang.bin files were not there, pretty much confirming the driver as the perp. After downloading, reinstalling the driver and restarting, the lang.bin files were back in the TEMP directory. I deleted them and restarted again and they were back. Reinstalling the driver was not a fix.

 

Regarding the Alps Touchpad driver, the Lenovo driver site for my laptop only has a Synaptics Touchpad Driver. Is this the correct one to reinstall?

oldrah

Retired Moderator
Retired Moderator
Posts: 13,719
Registered: ‎12-07-2009
Location: CZ
Views: 737
Message 4 of 13

Re: Driver issues after recovering system

that folder will be re-created as necessary

( please post the location as it is - like c:/windows/temp - )

driver site for my laptop only has a synaptics touchpad driver. is this the correct one to reinstall?

yes, you can install.

 

 


http://www.krasotaiskusstva.com
oldrah
Paper Tape
Posts: 13
Registered: ‎11-05-2010
Location: Cleveland Heights, OH
Views: 724
Message 5 of 13

Re: Driver issues after recovering system

If the Synaptics driver is the correct touchpad driver to reinstall, why is an Alps touchpad program executing when I restart the system? Or is it really a Synaptics touchpad? Maybe the Lenovo support person that helped me by installing these drivers installed the Alps driver by mistake, didn't remove it correctly and then installed the Synaptics driver. Maybe all I really need to do is remove the Alps program from STARTUP?

oldrah
Paper Tape
Posts: 13
Registered: ‎11-05-2010
Location: Cleveland Heights, OH
Views: 723
Message 6 of 13

Re: Driver issues after recovering system

The language.bin files are appearing in a folder named C:/~tmp/ which is the target for the TEMP environment variable that I set  up.

oldrah
Paper Tape
Posts: 13
Registered: ‎11-05-2010
Location: Cleveland Heights, OH
Views: 660
Message 7 of 13

Re: Driver issues after recovering system

Why can't I get an answer to what seems a simple question, i.e. why is an Alps touchpad driver module trying to execute if the driver my system needs is the one from Synaptics at the Lenovo site?  I'm hesitant to just remove the Alps driver and install the Synaptics one because I can't find a site for the Alps driver if I have to go back to it.

Retired Moderator
Retired Moderator
Posts: 13,719
Registered: ‎12-07-2009
Location: CZ
Views: 651
Message 8 of 13

Re: Driver issues after recovering system

can you post the model of lenovo you are using?


http://www.krasotaiskusstva.com
oldrah
Paper Tape
Posts: 13
Registered: ‎11-05-2010
Location: Cleveland Heights, OH
Views: 641
Message 9 of 13

Re: Driver issues after recovering system

My Lenovo is a 3000 N 200 laptop.

Retired Moderator
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Posts: 13,719
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Location: CZ
Views: 627
Message 10 of 13

Re: Driver issues after recovering system

un-install drivers, restart your computer and try the drivers from the link below:

http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-68007

http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-67783

 

ps: if you need more help, please, post type ( 0687, 0769 )


http://www.krasotaiskusstva.com

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