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dudus19581
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Posts: 4
Registered: ‎08-19-2018
Location: US
Views: 283
Message 1 of 7

ERROR CODE AFTER A HARDWARE SCAN, RESULT CODE: WVC007002-UM7YSI ( Lenovo V-570)-windows10

How to fix it ?

sclexman
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Registered: ‎11-22-2011
Location: US
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Message 2 of 7

Re: ERROR CODE AFTER A HARDWARE SCAN, RESULT CODE: WVC007002-UM7YSI ( Lenovo V-570)-windows10

Video card.

If Intel graphics, update the driver. Run LSC again.Report back LSC findings.

dudus19581
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Message 3 of 7

Re: ERROR CODE AFTER A HARDWARE SCAN, RESULT CODE: WVC007002-UM7YSI ( Lenovo V-570)-windows10

Are you shure this is video card problem ? Lsc test detected 2 failures: targeted read test and smart drive self test .Both failures with Toshiba MK6465GSX (596.17 GBs).Is this video card ?
sclexman
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Posts: 4,580
Registered: ‎11-22-2011
Location: US
Views: 197
Message 4 of 7

Re: ERROR CODE AFTER A HARDWARE SCAN, RESULT CODE: WVC007002-UM7YSI ( Lenovo V-570)-windows10

The targeted read, etc are HDD issues.

WVC007002-xxx.

W=windows

VC=video card

test 007

result code 002 

-xxx is a hash of your machine serial number used in feedback.

This warning occurred between a OLD INTEL video driver and LSC diagnostics.

Go to C\programdata\Lenovo\ldiag folder.

Two .log entries.

Look at ldiag.log. Go to the end, and work your way back.  Each LSC run appends to this log.

 

Use the latest Lenovo Solution Center version from your support page.

 

20180819T124855 STOP DRIVE_SELF_TEST NOT_APPLICABLE 0.45 S

20180819 is Augut 19 2018 run time.

 

dudus19581
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Posts: 4
Registered: ‎08-19-2018
Location: US
Views: 171
Message 5 of 7

Re: ERROR CODE AFTER A HARDWARE SCAN, RESULT CODE: WVC007002-UM7YSI ( Lenovo V-570)-windows10

TODAY ANOTHER HARDWARE SCAM AT Lenovo Solution Center.Again Failed targeted read test and smart drive test .Final result code:W1KXCPZPV-W1D8KE.Computer works very slow-10 minutes to start windows
dudus19581
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Posts: 4
Registered: ‎08-19-2018
Location: US
Views: 169
Message 6 of 7

Re: ERROR CODE AFTER A HARDWARE SCAN, RESULT CODE: WVC007002-UM7YSI ( Lenovo V-570)-windows10

I mean hardware scan
sclexman
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Posts: 4,580
Registered: ‎11-22-2011
Location: US
Views: 163
Message 7 of 7

Re: ERROR CODE AFTER A HARDWARE SCAN, RESULT CODE: WVC007002-UM7YSI ( Lenovo V-570)-windows10

You need to replace HDD.  Backup user files ASAP.

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