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Punch Card
Posts: 20
Registered: ‎05-03-2008
Location: England
Message 1 of 5 (809 Views)

Faulty parts being put in Lenovo Laptops

Hi

I purchased 2 Lenovo 3000 N200 three years ago.

This month both have failed due to the inerrant problem of the NVIDIA Go 7300 display chip.

My question, this was a well documented problem and admitted by the CEO of NVIDIA so why was there no recall by Lenovo.

The 2 laptops cost me £900 very expensive door stops

.

I hope someone at Lenovo can give me a good answer why they weren’t recalled.

I’ve had IBM laptops which have lasted 8 years without problems.

 

Link to CEO statement http://www.nvidiadefect.com/video-of-nvidia-chief-executive-admitting-nvidia-defect-t1845.html

Posts: 9,293
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Registered: ‎11-27-2007
Location: Bonnie Scotland
Message 2 of 5 (766 Views)

Re: Faulty parts being put in Lenovo Laptops

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Punch Card
Posts: 20
Registered: ‎05-03-2008
Location: England
Message 3 of 5 (744 Views)

Re: Faulty parts being put in Lenovo Laptops

Would have been nice to have a reply off Lenovo?.

But at least it makes up my mind not to renew these door stops with Lenovo laptops.

 

Community Moderator
Posts: 13,484
Registered: ‎12-07-2009
Location: Česká Republika
Message 4 of 5 (742 Views)

Re: Faulty parts being put in Lenovo Laptops

if you have faced the issue within two years ( when you had valid warranty ) lenovo would replace the part if it was necessary. ( lenovo did replacements for the intel chipsets )

so i can say, you were kinda late. you should've contacted lenovo support line before.

ps: i don't work for lenovo and this is my personal opinion.



Punch Card
Posts: 20
Registered: ‎05-03-2008
Location: England
Message 5 of 5 (707 Views)

Re: Faulty parts being put in Lenovo Laptops

UPDATE

 

Got both these laptops working again stripped them down then did a reflow on the graphics chip they have been running without a problem for 2 weeks now fingers crossed.