02-04-2012 12:04 PM
Just bought IdeaPad V370. Installed Windows 7 x64.
Everything was Ok until I tried to initialize fingerprint application - BioExcess. It could not find the device. But I bet it was listed in Device Manager.
I tried to install Windows hotfixes KB974476 and KB978258 listed near the fingerprint driver. But no way, both are aborted with "The update is not applicable to your computer".
1. How to fix disappearing EgisTec Fingerprint device;