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01-18-2020

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Ideapad C340-14IWL monitor shadow at the corner

2020-01-17, 23:44 PM

This issue started when I was setting up my laptop. I just installed DirectX which is required for a software I use when this shadow appeared at the bottom right side of the screen. I thought it was quite odd so I uninstalled DirectX, but the shadow is still there. I tried reinstalling DirectX and it was still there. Sometimes the shadow disappears, for example, I switched my laptop to tablet mode and it was fixed! I felt so relieved when I made it come out of tablet mode and the shadow was no longer there, a few seconds later, the shadow returned.

Does anyone have a solution? Even when the laptop is booting up the shadow is still there, I've been very careful with my laptop so I struggle to think of it as a hardware issue. 

https://imgur.com/gallery/luzN7hK

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Re: Ideapad C340-14IWL monitor shadow at the corner

2020-01-18, 2:42 AM

Looks like a defect of the display panel versus a driver problem to me. 

 

I would recommend contact Lenovo support for a repair on the display assembly part. Their number is 1-855-253-6686, or live chat options at support.lenovo.com

 

Hope that helps.


Regards,
Eric Xu

I'm a Lenovo forums advocate and brand advocate (Lenovo INsider). I'm a volunteer; I don't work for Lenovo.

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