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peettekk
What's DOS?
Posts: 2
Registered: ‎02-14-2019
Location: CZ
Views: 192
Message 1 of 3

Ideapad V310-15IKB problem with biometric

Hello, I have a problem with biometric sensor on V310 after change motherboard. Windows 10 not see this in devices management. How i enabled this sensor. In bios i not see anything as fingerprint

Guru
Posts: 1,610
Registered: ‎07-21-2010
Location: US
Views: 185
Message 2 of 3

Re: Ideapad V310-15IKB problem with biometric

Welcome to the forums,

 

IF you cant see fingerprint in BIOS its a hardware problem.  I would contact the service people that replaced the motherboard.

 

 

 


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peettekk
What's DOS?
Posts: 2
Registered: ‎02-14-2019
Location: CZ
Views: 177
Message 3 of 3

Re: Ideapad V310-15IKB problem with biometric

Motherboard is new with FRU: 5B20M27698, bios version 2WCN40WW, and FP PCB is with USB port - USB works fine. Really is motherboard defective? Not problem in secure boot or in something else?

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