12-12-2007 05:43 PM
12-16-2007 12:00 PM
many thanks in advance, I called the support line the put me through to the support in Glasgow for English speakers.
The support engineer gave me an email, I repeated the email address to him 3 times yet still the email that has been send (see below) has bounced 3 times with different versions. So I was progressing until this happened.
Further to this ....
>Also I will need 2 parts for my laptop the Plastic piece that allows me to slide and open my laptop
>Also the piece that allows me to eject my wireless card from the side.
Any suggested greatly appreciated.
Here is the email that was sent 3 times to the support engineers in Glasgow.
I spoke with the support dept. in Glasgow and had explained
I bought the laptop in PC world in L'Illa in Barcelona Feb. 2007
I have received a virus with the last 3 weeks, had a local engineer sweep and clean the Laptop
But I have since then lost all usability and icons that I do require to utilise this Laptop to the max
The following is missing>
Lenovo Care all usability missing including icons
Thinkvantage icons and Wifi setting
Finger sensory in start up
And Manuals or upgrades would be a plus too!
It is very import that i have the recovery disk, also that it is important that I have the option for ENGLISH.
Please can send all recovery disk to the following address>
c/ Berga 20
Product: 3000 N100 0768-49G [ change]
Operating system: Windows XP [ change]
Original description: T2300(1.66GHz), 512MB RAM, 80GB 5400rpm HD, 15.4in 1280x800 LCD, Intel 950, CDRW/DVDRW, Intel 802.11abg wireless, Bluetooth/Modem, 10/100 Ethernet, IEEE 1394, Fingerprint reader, Camera, 6c Li-Ion batt, WinXP Home
Please not that I will be in London from 20th Dec. 5th Jan, then I shall return to Barcelona for a 1 week.
Thanks in advance for all your help.