06-02-2019 09:35 PM
My 4 month old Ideapad 130-15IKB didn't turn on (with and without power - no response at all), so I sent it the local lab support (under warranty). I wan't satisfied with the answer I got about the problem - "The battery was over-charged" - they just opened the laptop, pulled out the built-in battery and put it back. after 2 months it happend again and i sent it to local lab support again they change the battery and yesterday the problem happend again.
what is the problem?
06-04-2019 05:29 AM
Thank you for using the Lenovo Community Forums and we're sorry for this incident. A bad or insufficient power supply might be the possible issue if the battery has been replaced and it might be overheating or the current draw may be too much for the supply. There could also be obstructions in the CPU or consider having RAM, motherboard and power supply tested.
Hope this helps.
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