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connellp
Paper Tape
Posts: 1
Registered: ‎09-26-2008
Location: Memphis TN
Views: 1,390
Message 1 of 1

Lenovo Laptop 3000 N100 Will not Boot to OS; only goes to Rescue & Recovery

Hello,  I've been trying to repair my laptop for many weeks.  As stated above, it only goes to the RnR (4) program - even when I boot it up in Safe Mode - it goes to the RnR program.  I have called support, who after 2 weeks & since my laptop is out of warranty - after buying the RnR Disks, I am still unable to get back to the Windows Vista Home Premium OS {it gets to the 'Product Recovery' window, stating to 'Click Next to begin the recovery Process'.  Don't mean to be whiney, but my wife really wants her laptop back, and of course she blames me (even though it was my kid who the laptop crashed on).

 

I have performed all of the tests that it will let me in the RnR program; but whether I use the RnR program that is preloaded on the laptop, or if I use the RnR set of disks that I so happily purchased, the Recovery program stalls out.  I have reseated by HDD too, to no avail.

 

If anyone has a magic-fix I will post your praises on every Lenovo message board.  Thanks for any input.

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