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pixo
Serial Port
Posts: 23
Registered: ‎01-23-2014
Location: Slovakia
Views: 969
Message 1 of 7

Lenovo M5400 - Optical Drive Warranty

Hi

 

I have Lenovo M5400 with 3 years warranty. Battery has 6 months warranty i think. My question is:

 

what is the warranty for optical drive?

 

do i need the optical drive in notebook if I want to use the warranty?

 

can i sell the optical drive and replace it with hdd caddy and then remove the caddy and return the notebook without the optical drive (when needed)?

 

thank you

Retired Support Specialist
Posts: 4,447
Registered: ‎04-22-2013
Location: Philippines
Views: 939
Message 2 of 7

Re: Lenovo M5400 - Optical Drive Warranty

hi pixo,

 

Thanks for Posting!

 

Optical drive is part of the system's whole warranty, Only the battery has it's seperate warranty because it is considered as consumable.

 

Regards

Solid Cruver

 

 



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pixo
Serial Port
Posts: 23
Registered: ‎01-23-2014
Location: Slovakia
Views: 933
Message 3 of 7

Re: Lenovo M5400 - Optical Drive Warranty

Does it mean that, for example, after one year i can return the notebook without battery but with the optical drive?

Retired Support Specialist
Posts: 4,447
Registered: ‎04-22-2013
Location: Philippines
Views: 927
Message 4 of 7

Re: Lenovo M5400 - Optical Drive Warranty

hi pixo,

 

If your warranty is covers more than one year then yes and it depeneds on what type of warranty you have for the system, 

and what do you mean by return?

 

Regards

Solid Cruver



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pixo
Serial Port
Posts: 23
Registered: ‎01-23-2014
Location: Slovakia
Views: 921
Message 5 of 7

Re: Lenovo M5400 - Optical Drive Warranty

by return i mean return in case of notebook failure. 

 

and my warranty is:

 

This product has a one year limited warranty and is entitled to parts, labor and carry-in repair service. In some countries, courier service will be provided. Many parts can also be delivered to you using the Customer Replaceable Unit (CRU) method.

 

This product has a three year limited warranty which includes a LenovoCa re warranty upgrade. This product is entitled to parts and labor via cus tomer carry-in service. Service is provided through an authorized Lenovo Business Partner and is available Monday-Frid ay, except holidays.

Retired Support Specialist
Posts: 4,447
Registered: ‎04-22-2013
Location: Philippines
Views: 912
Message 6 of 7

Re: Lenovo M5400 - Optical Drive Warranty

hi pixo,

 

You warranty indicates Part labor and Repair service,

   In any case of Failure if you return the system , they will either Have the unit repaired or tested for any part failure and replace the parts.

 

You system has a three Year Warranty so yes every parts will carry that Warranty period only the battery will have its own.

 

Hope this helps

Cheers!



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pixo
Serial Port
Posts: 23
Registered: ‎01-23-2014
Location: Slovakia
Views: 907
Message 7 of 7

Re: Lenovo M5400 - Optical Drive Warranty

i checked and not a single part is serviceable.

 

thank you

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