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LeguanX
What's DOS?
Posts: 1
Registered: ‎12-22-2016
Location: ES
Views: 215
Message 1 of 3

Lenovo Solution Center gives error code while checking mathematical options W1CZLUGC3-X1X8H4

What does this mean? The driver of the graphic card is up to date? Anybody can help?

Sr Support Specialist
Posts: 7,797
Registered: ‎11-30-2015
Location: PH
Views: 183
Message 2 of 3

Re: Lenovo Solution Center gives error code while checking mathematical options W1CZLUGC3-X1X8H4

Hi LeguanX , 

 

Welcome to the Community Forums.

 

WIth the error code W1CZLUGC3-X1X8H4 , is an internal code that only technical support can decode and recommend proper action plan if needed. LSC uses internal decoder for this , thus cannot be googled even if we attempted to. 

 

Ensuring that you have an updated Lenovo Solution Center and counter checking display test individually, checking on the version (doing right click for properties under device manager) and comparing it to the ones offered from the support site and likewise directly from component manufacturer.

 

Do give them a call for better assistance. 

Update us how it goes.

 

Regards



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Lenovo Technology Partner
Posts: 570
Registered: ‎07-07-2014
Location: PH
Views: 149
Message 3 of 3

Re: Lenovo Solution Center gives error code while checking mathematical options W1CZLUGC3-X1X8H4

Hi LeguanX,  

Is your laptop using an intel hd graphics? If it is, what driver version is it currently using, by any chance is it ver 10.18? If this the driver that the laptop is using I would recommend using DDU uninstaller to remove the driver then downloading the latest driver from Intel.com

Hope this helps. 

Cheers, 

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