11-29-2008 02:19 PM
I have had my Lenovo V100 for about 2 years now. Soon after I bought my laptop, and after having initially set my password, I forgot it. I have been logging in using the fingerprint authenticator since then.
Now, stupidly, I have managed to delete the fingerprint authenticate software and have no way of getting into my personal account! I have tried to re-install the Lenovo fingerprint software from my guest account but am unsuccessful ( get an error that says: "Error 1720 - There is a problem with this windows installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor. Custom action RemoveATSwpDrvFolderscript error -2146828218").
So I reckon the other option is to try and find a way around the forgotten password. Any ideas?
11-29-2008 03:13 PM - last edited on 11-29-2008 07:47 PM by JaneL
These link should help you:
There are many cd based systems that will run from a bootable CD and be able to recover your lost password.
11-29-2008 07:49 PM