06-11-2018 09:12 AM
Computer works however my screen is blank. I hooked up a seperate monintor so I know the computer works however the screen stays blank on my laptop. Any suggestions as to if something may be loose or do the monitor's go on these? I have only had the laptop since September so it is not even a year old at this point.
06-11-2018 09:59 AM
Welcome to the Community Forums.
I suggest to have technical support called in for in-warranty service.
Have them informed that you already tried an external display and still having no display on the LCD. Try turning off the machine and use the novo button to power on. If there is still no display then most likely tech support would provide a repair ticket for having the machine serviced.
06-11-2018 11:28 AM
06-11-2018 03:00 PM
is it possible to write in Dutch, because that is a lot easier for me....
I've probably a similar problem as roomservice1.
When turning on the pc my screen is black and hooking up the laptop on another monitor doesn't work.
When turning off the pc it looks like the screen flickers.
I bought the computer in December 2017.
06-15-2018 11:46 PM
Hi team ,
My screen strucked at Lenovo screen after switching on the machine. I changed my OS recently, whether that will a root cause of this issue .. It's been 1 year I was using this machine. I am having 3 years Lenovo warranty. How can I get service warranty for this issue.