03-07-2019 05:53 AM
Hi, I have a problem with the shift keys in my v130-15ikb new laptop. Since I bought the laptop, the same issue, both shift keys dont work propperly. when i press the left shift, it gives me the [ sign and when i press the right shift gives me the \ sign.
I have tried everything, change keyboard layout, from Uk keyboard to US. Ive reinstalled my windows 10 several times. Ive upgraded the bios. uninstalled the keyboard drivers and installed them again. tried to remap the keyboard keys with a keyboard remapper program, but nothing, please, help me.
03-07-2019 07:36 AM
Welcome to the Community Forums.
Perhaps you can try an external keyboard and likewise opening the on-screen keyboard to check if you have the same issue.
Likewise, press Win key + R and type cmd. Here test the same keys.
Update us how it goes.
03-07-2019 07:48 AM
[Hey spidey, thanks for your reply.
I have tried with external keyboard and it works perfectly, without problems. Also the on screen keyboard works perfectly.
But when I switch to my laptop keyboard, still the same issue.
also tried it in CMD and the both shift buttons give me these signs
I dont have idea what to do. Is it possible to be a hardware problem with the keyboard
03-07-2019 08:04 AM