cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
beryll
Paper Tape
Posts: 2
Registered: ‎02-22-2017
Location: ID
Views: 2,606
Message 1 of 2

Lenovo V310-14ISK - Won't boot up, black screen

My lenovo V310-14ISK won't start.

blank screen & it's only power button and caplocks lights turn on.

is anyone has the same problem? and how to fix it?

Thank you

 

Mod's Comment: Please do not start multiple posts on same issue as this only splinters the discussion. Instead, keep your current discussion updated with any additional information. Your duplicate has been removed. Thanks !

 

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 2,519
Message 2 of 2

Re: Lenovo V310-14ISK - Won't boot up, black screen

Hello beryll

Thanks for using the Lenovo forums.

Try to do a static discharge, this may get it going, 

 

If the battery is internal, just skip the remove/replace battery steps

1. Turn the unit off
2. Remove the battery and the Mains adapter
3. Press and hold the front power button for 30 seconds
4. Replace the battery and the Mains adapter
5. Turn the unit on as normal

Or try to see if you can start it up and do a recovery through the Novo button, if you do not know where to look for this, just check your user guide on page 12 & 13.

 

If that doesn`t work , then something hardware related has likely failed, just contact your local Lenovo support line. Below is the link to the phone list where you can find these numbers

 

Hope this help you, let us know how you get on


=====================================================================================
Did someone help you today? Thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

 

This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Pesszimistának lenni a legjobb, vagy igazad van, vagy kellemesen meglepődsz...

Check out current deals!


Shop current deals

Top Kudoed Authors