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fuatc
Paper Tape
Posts: 1
Registered: ‎11-23-2017
Location: TR
Views: 497
Message 1 of 4

Lenovo V310 -15IKB suddenly freezes

Two mounts ago, I bought Lenova V310 15IKB. In first week my laptop froze twice. It's freezing since I got it. Last night I went back to work for a presentation and I lost all my work because of froze. When I called with an authorized service, he told me to format all it. This is new laptop... The authorized service does not help at all. I have also written to various complaint web sites but have not found any result. No body call me or writen. I bought Lenovo for the first time with my friends' advice. I think this is the end. In my research on the Internet, many people have expressed the same problem for this series. It is defenetly this problem on this series. Please, help me for this problem...

 

alexous
Punch Card
Posts: 8
Registered: ‎03-16-2018
Location: GR
Views: 293
Message 2 of 4

Re: Lenovo V310 -15IKB suddenly freezes

I have V310-15ISK with the same issue, for three months now. I installed Windows 10 Prof x64 from Microsoft not the official recovery from Lenovo and for 4 days now it seems pretty fine. I will come back again in a week or two...
Lenovo V310-15isk (80SY03R1GM) with Win10 Pro, Intel Core i3-6006U with TPM 2.0, 8GB DDR4 RAM, Samsung 850 EVO SSD
alexous
Punch Card
Posts: 8
Registered: ‎03-16-2018
Location: GR
Views: 261
Message 3 of 4

Re: Lenovo V310 -15IKB suddenly freezes

Two weeks have passed and still no freezes of the V310. This means that the problem is related to the Windows installation from Lenovo, the 1803 build from microsoft works pretty fine

Lenovo V310-15isk (80SY03R1GM) with Win10 Pro, Intel Core i3-6006U with TPM 2.0, 8GB DDR4 RAM, Samsung 850 EVO SSD
davidowsky
Punch Card
Posts: 23
Registered: ‎04-03-2018
Location: PL
Views: 214
Message 4 of 4

Re: Lenovo V310 -15IKB suddenly freezes

Still no problems? I so can you describe exactly how u installed/reinstalled new widnows 10?

 

Asking because the problem is also known on linux

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