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bartekdrazk123
Paper Tape
Posts: 1
Registered: ‎11-05-2016
Location: PL
Views: 3,402
Message 1 of 3

Lenovo V310-15ISK - freeze problem

Hello,

I have a problem with my new laptop Lenovo V310-15ISK. Sometimes without any reason it freezes like on a movie attached to my message. I have all drivers and bios from official Lenovo website.

 

Laptop configuration:

- Intel i5-6200U

- Intel HD Graphics 520

- 12GB Ram DDR4

- Disc: ADATA SP900NS38 120GB and WDC WD10JPCX-24UE4T0 1TB

- MS Windows 10 Home (clean installation)

 

This problem apperas when the laptop works on battery mode and power supply.

 

Link to movie: https://youtu.be/E3s64ifO3CE

 

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 3,315
Message 2 of 3

Re: Lenovo V310-15ISK - freeze problem

Hi there, Bartek          -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

Did u check In safe mode?

Please go through this LINK for better understanding.

 

Update us how it goes.

 

 

 

 

Regards,         

 

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alexous
Punch Card
Posts: 8
Registered: ‎03-16-2018
Location: GR
Views: 478
Message 3 of 3

Re: Lenovo V310-15ISK - freeze problem

After clean installation of Windows 10 from Microsoft almost two weeks now, I can say that I have no freezing problem with my V310-15isk

Lenovo V310-15isk (80SY03R1GM) with Win10 Pro, Intel Core i3-6006U with TPM 2.0, 8GB DDR4 RAM, Samsung 850 EVO SSD

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