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Vicentiu11
Fanfold Paper
Posts: 2
Registered: ‎03-25-2018
Location: RO
Views: 889
Message 1 of 2

Lenovo V310-15ISK problem

I have a Lenovo v310-15isk laptop for 5 months. Today the touchpad's left click has been stucked (it had problems since the first few weeks ... it was used/deteriorated very quickly), it is stuck inside a bit to the left , and it can no longer be used.I do not want to disassemble my laptop because the touchpad is "bad"positioned. I still have warranty. Can I send it to the warranty for this reason? somehow it would seem silly (because probably is not a big problem but for me it is and it bothers me a lot) but can I? sorry for my english.

Thank you in advance!

Sr Support Specialist
Posts: 8,901
Registered: ‎11-30-2015
Location: PH
Views: 856
Message 2 of 2

Re: Lenovo V310-15ISK problem

Hi Vicentiu11,

 

Welcome to the Community Forums.

 

Yes, you may call in technical support for in-warranty repair.

 

The warranty does cover functional failure of parts including the key as long as there was no indication of any misuse or abuse to the key which I am sure you did not intentionally hit it to make it bad.

 

They would be able to explain the repair process so tat you can plan ahead.

 

I hope this helps answer your query.

 

Regards



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