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T247
Not applicable
Posts: 1
Registered: ‎08-13-2018
Location: PH
Views: 182
Message 1 of 2

Lenovo V310-15ISK problem

hello need your help!

 

the lenovo v310 was just shutdown instantly. i plug the ac because i thought it's just a low battery.

after ac plugged in the unit won't turn on.

 

Here are the things I notice.

fan auto on when ac is plugged in.
light indicator not functioning even ac is plugged in.
battery was remove and ac is plugged in but still it cant be turn on.

 

what should I do?

spidey101
Not applicable
Posts: 8,886
Registered: ‎11-30-2015
Location: PH
Views: 154
Message 2 of 2

Re: Lenovo V310-15ISK problem

Hi T247,

 

Welcome to the Community Forums.

 

You can check the ac charger if working ok from the power checkout guide here (page 21). If the machine is receiveing power, the battery indicator led should show up either blinking amber (low battery power) that would change to white after being plugged in for 1-2 hours.

 

If you still have warranty then call in the store for referral to the nearest service center or call tech support. Else, have it check to the nearest board technician center closest.

 

I hope this helps answer your query.

 

Regards



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