07-30-2019 02:45 PM - edited 07-31-2019 03:46 AM
fingerprint sensor stopped working. after a restart i saw my pin code was disabled i resetted the pin with my microsoft account. after i logged in i saw that fingerprint recognition was unavailable. i downloaded the driver from lenovo's official website but nothing changed. lenovo vantage app doesn't find any fingerprint driver update. how to enable my fingerprint sensor again?
12-10-2019 05:37 AM
Welcome to the Community Forums.
I apologize for the late reply. Kindly let me know if you are still having this issue.
I recommend uninstalling the fingerprint driver through the device manager then restarting the machine.
Let me know how this goes,